Accessibility Statement
We want everyone to be able to read, understand, and use this website, whatever device or assistive technology they rely on.
Our aim
We build this site to be clear and usable for as many people as possible, including those who use a screen reader, navigate by keyboard, or need larger text and higher contrast.
Accessibility is part of how we design and write, not a box we tick at the end.
The standard we follow
We aim to meet the Web Content Accessibility Guidelines version 2.1 at level AA, which is the standard most public and private organisations work towards.
We check pages against these guidelines as we build them and whenever we make a significant change.
What we have done
Text is set at a readable size with strong contrast, and our black and white design keeps the focus on content. Headings follow a logical order so screen readers can move through a page easily.
You can reach every menu, link, and form field with a keyboard, images that carry meaning have alternative text, and the layout adjusts cleanly from a large monitor down to a phone.
Known limitations
A few older articles and some third party embeds, such as maps or booking widgets, may not yet meet every guideline. We fix these as we find them and as suppliers update their tools.
If you hit a barrier on any page, please tell us and we will treat it as a priority.
How we test
We combine automated checks with manual testing using a keyboard and a screen reader, and we review colour contrast and text spacing on live pages.
We also learn from the people who contact us, because lived experience finds issues that tools miss.
Tell us what is not working
If you find something hard to use, or you need information in a different format such as large print or plain text, email digitalstrategy@globalcharter.com or use the contact page.
Please include the page address and a short note about the problem so we can reproduce it. We aim to reply within 5 working days.
Keeping this up to date
We review this statement as the site changes and update the date when we make a revision.
Accessibility is ongoing work, and we would rather hear about a problem than leave it unsolved.